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Objective
This policy informs users about the personal data processing conducted by LUZIA Lightning S.L. through the website in compliance with Spain’s Organic Law 3/2018 (December 5) on the Protection of Personal Data and Guarantee of Digital Rights and EU Regulation 2016/679 (GDPR) of April 27, 2016.
1. Identity and Contact Details of the Controller
LUZIA Lightning S.L., based in Almería, Tax ID B75927533
Contact:
• Phone: +34 614 344 102
• Email: info@luzia-led.com
2. Purposes of Processing Personal Data
a) Website Users / Visitors
We process data submitted via web forms to:
• Respond to inquiries, complaints, and incidents sent via the website.
• Monitor navigation behavior to detect attacks.
• Comply with legal obligations.
• Defend our rights or respond to claims.
• Optionally, send marketing communications about services or news.
• Share quotes, manage appointments, administer blog/forum activity.
b) Clients
We process data to manage:
• The commercial relationship and deliver requested services.
• Product shipments and related administrative, accounting, or financial tasks.
• Customer support, complaints, and incident handling.
• Web navigation behavior for security purposes.
• Quality surveys, optional prize draws and marketing communications.
• Legal compliance, rights protection, and claims defense.
c) Suppliers
We process data to manage:
• The commercial relationship.
• Support queries and complaints.
• Web security monitoring.
• Legal compliance and rights protection.
• Optional marketing communications.
d) Job Applicants / Candidates
We process data to:
• Manage applications and selection processes.
• Communicate about application status.
• Monitor web security.
• Defend rights or respond to claims.
• Send authorized vacancy alerts.
• Transfer data within the corporate group as needed.
3. Legal Bases for Processing
• Consent, where provided (e.g. marketing, promotions). Refusing consent prevents those specific processes.
• Contractual necessity: processing required to fulfill contracts or pre-contractual steps.
• Legal obligation: processing mandated by law.
• Legitimate interest: ensuring website security or protecting business operations; you may still exercise your rights under Section 8 where applicable.
4. Data Retention Periods
Your personal data will be retained only as long as necessary for their original purpose. Afterwards, they will be securely blocked and retained exclusively for responding to legal requirements, law enforcement, or for the statute of limitations.
Example retention periods include:
• Civil Code: 5–15 years depending on case specifics.
• Commercial Code: 6 years (invoices, receipts, corrective documents, etc.).
• General Tax Law: 4 years (tax-related records).
For job applications, data retention is capped at one year unless longer retention is authorized by the candidate.
5. Automated Decisions & Profiling
We do not apply automated decision-making or profiling.
6. Data Recipients
During processing, personal data may be shared with:
• Judges and courts.
• National security forces.
• Other authorities (when legally required).
• Banks or financial institutions (for transactions).
7. International Transfers
No international transfers of personal data are carried out.
8. Your Privacy Rights
You may exercise your rights to access, rectification, erasure (“right to be forgotten”), restriction of processing, objection, portability (when technically possible), or withdraw consent—free of charge—except where otherwise restricted by law.
Submit requests via our website forms or by contacting us via mail or email (see contact info above), including a copy of your ID for verification.
If you're not satisfied with our response, you can lodge a complaint with the Spanish Agency for Data Protection (AEPD) Wikipedia.
Per Article 21 of Law 34/2002, if you do not wish to receive commercial communications, you can email info@luzia-led.com with the subject “UNSUBSCRIBE”.
9. Accuracy of Data
You guarantee that the information you provide is accurate and up to date. You commit to notify us of any changes via the provided contact channels. You are responsible for damages resulting from inaccurate data.
If you provide third-party data, you confirm that you have their consent and indemnify us against liability resulting from non-compliance.
10. Social Media
If you follow or engage with our profiles on social networks, data processing is governed by the respective platform's privacy policy. Always review their terms and configure your privacy settings accordingly. Promotional content with your image will only be published after your explicit consent.