These are the selling terms and conditions of LUZIA Lightning S.L. These conditions apply to all orders made through the online web site of LUZIA Lightning S.L. Once you make an order, you are accepting such conditions under the LUZIA Lightning S.L. terms.
These conditions state the rights and obligations of all parties involved applied to your products ordered through the online web site of LUZIA Lightning S.L. Due to this, it is important to take the necessary time to read these conditions carefully. LUZIA Lightning S.L. recommends saving these conditions on your computer or printing them for your own records.
Information about LUZIA Lightning S.L.
LUZIA Lightning S.L. is a private limited company based in Spain. The full contact information of LUZIA Lightning S.L. is:
LUZIA Lightning S.L.
Calle Los Pinos 87, 04727 La Envia, Almeria, Spain
Tax ID (NIF): B75927533
Mobile phone: +34 614 344 102
Email: info@luzia-led.com
Your personal data
In order to easily start and execute the agreement with LUZIA Lightning S.L., it is important to properly supply all the right information with your name, e-mail address, and delivery address as indicated in the instructions. Note that you are responsible for the supplied information. You can find all contact data of LUZIA Lightning S.L. in Article 1 of these conditions.
LUZIA Lightning S.L. will use the information provided just as indicated in the privacy declaration available on the website.
Price and payment
You may pay using the following methods:
• Payment with credit card (VISA, Mastercard, Maestro)
• PayPal / PayPal Express
• Amazon Payments
• Bank Transfer
Order process and delivery
LUZIA Lightning S.L. will try to process and deliver your order as fast as possible.
All orders will be sent to the shipping address provided and using the delivery method selected by the client.
If the delivery address is outside the European Union, it is possible that the country selected charges additional taxes like import tax. LUZIA Lightning S.L. has no influence or control over such taxes. Therefore, LUZIA Lightning S.L. cannot provide any additional information about it. All this information must be checked by you in order to know if the articles can be exported or imported to such a country as well as the costs, prior to finishing the order. Once the payment has been fully received, the articles will belong to you.
Trust
LUZIA Lightning S.L. will make sure that all products are well selected and fully sent. If you receive incomplete or damaged products, get in contact with LUZIA Lightning S.L.
Quality
LUZIA Lightning S.L. tries to show the products on the web page as accurately as possible. The nature of the articles offered may result in differences (like for example color appearance) between the article shown on the web page and the article delivered.
All the products from the LUZIA Lightning S.L. collection comply with all standards of quality and safety regulations established in the European Union.
The LUZIA Lightning S.L. articles are made with the most resistant and highest quality materials for their appropriate use. Follow the installation, use, and maintenance instructions in order to have a long life and optimum product.
Returns
You have the right to terminate the agreement until 60 days after you receive all the products ordered without any explanation. This is known as the reflexive period. You may use your right to return using your account and indicating the order or article that you want to return. Follow the steps on the web page. You must return such a product as soon as possible, not later than 60 days after receiving the order.
In case of termination as defined in Article 7.1, LUZIA Lightning S.L. will return the quantity paid for the product right away and no later than fourteen days after the receipt of notification from the return but never before receiving back the article.
The right of termination of agreement defined in Article 7.1 is made to clarify if the product is correct and what you really wanted. The use of the product will affect the right of return established and explained in Article 7.5.
When you return a product which you have damaged without the labels, that is incomplete or deteriorated by its previous use, you are responsible for its reduction of value caused by you. LUZIA Lightning S.L. will deduct the appropriate value when the money is returned.
The right of termination in the definition of Article 7.1 will not be applied to articles which do not qualify for returns. The cost of return is free.
Changes in these conditions
If LUZIA Lightning S.L. decides to change these conditions, the new ones will be published and updated on its web page. We recommend regularly checking if the conditions have changed. Changes do not affect orders made prior to the date of the change. These conditions were updated for the last time on December the 11th, 2019.
Legal
LUZIA Lightning S.L. will try to maintain the highest quality possible in the products and service. If you have any claim, you may let us know by phone, regular mail, or e-mail at:
LUZIA Lightning S.L.
Calle Los Pinos 87, 04727 La Envia, Almeria, Spain
Mobile phone: +34 614 344 102
Email: info@luzia-led.com
Warranty
Products with any defect or technical damage will follow the warranty line.
All articles bought are under warranty against any kind of manufacturing defect for a period of 3 years from the delivery date under the Spanish legal rights 1/2007 from November the 16th, Consumers Defense legal rights law as well as its annexed laws. In this case, the client may choose either to have the product repaired or changed unless any of these two options may result in impossible or disproportionate.
In case the product can neither be repaired nor changed by a similar one, the amount paid will be returned.
Once the product is received at LUZIA Lightning S.L. and if it works right, transport costs will be charged.
Remember that once the product is delivered, the owner holds all responsibility for its use. Make sure that the person using the product has the appropriate age for a secure and responsible use. The use of it is under your own risk and responsibility.
Warranty rights are excluded because of defects due to:
• Loss of the purchase invoice.
• Breaking or handling.
• Maintenance or cleaning repairs.
• Damaged material, without proper packaging and transport damage.
When the cause of the damage or breakdown is due to operation or obvious signs of improper handling or misuse, improper handling, falls, hits, slams, non-application of the instructions in the accompanying manual, or breakdowns produced for other reasons not attributable to normal operating conditions, they will be treated as ordinary repair under a previous budget, in all cases.
Legislation applied
The Spanish legislation will be applied to all these conditions and agreements made with LUZIA Lightning S.L.